Please read all 29 sections carefully before using CashXAgent services.
By requesting any service, sending funds, submitting account details, communicating with us, or otherwise engaging with CashXAgent Service (the Business, we, us, our), you confirm that you have read, understood, and agreed to these Terms and Conditions.
Use of our services, sending payment, or proceeding with any transaction constitutes full digital acceptance of these Terms.
If you do not agree with these Terms, you must not use our services.
CashXAgent Service is jointly owned and operated by Raweesha Gunarathna and Dhanuka Heshan.
Ownership, operational responsibilities, and business interests are shared between both parties.
Raweesha Gunarathna is primarily responsible for financial management, risk management, transaction oversight, and operational control.
Dhanuka Heshan is primarily responsible for operational activities, customer coordination, communications, and service assistance.
No other person, reseller, representative, or third party has authority to represent, bind, collect payments for, or act on behalf of CashXAgent Service unless officially announced through verified business channels.
CashXAgent Service provides independent transaction assistance and related support services for customer requested third party platforms. Services may include:
We reserve the right to modify, suspend, restrict, refuse, or discontinue any service at any time without prior notice.
CashXAgent Service processes deposits and withdrawals using authorized platform balance systems and digital settlement methods connected to supported platforms.
For deposit requests, customer payments received by CashXAgent Service may be converted into platform balance value or internal settlement balance used to complete account top ups on supported platforms.
For withdrawal requests, customer withdrawal balances received through supported platform systems may be settled to customers using bank transfers or other supported payout methods.
Customers acknowledge and accept that transaction processing may involve internal platform balances, merchant settlement systems, electronic balance handling, or digital transaction methods rather than direct physical cash movement within the platform itself.
CashXAgent Service reserves the right to determine the operational method used to complete any transaction.
CashXAgent Service currently provides deposit and withdrawal assistance services specifically for the 1xBet platform.
The deposit and withdrawal systems used by CashXAgent Service are authorized solely for transactions relating to 1xBet accounts and services at this time.
CashXAgent Service may expand its services to additional gaming or casino platforms in the future at its sole discretion.
While CashXAgent Service may utilize access or systems connected to 1xBet, CashXAgent Service remains independently owned and managed and is not the legal owner or operator of the platform itself.
All decisions relating to account verification, restrictions, betting outcomes, bonuses, account suspensions, or platform policies remain solely under the control of 1xBet.
By using our services, you confirm that:
By sending funds to CashXAgent Service, you confirm that:
You accept full responsibility for the legality, ownership, and authorization of all payments made.
CashXAgent Service is not a bank, escrow provider, remittance company, marketplace processor, or intermediary for private transactions between individuals.
Customers must not share our payment details with third parties to receive unrelated payments.
If our details are used in resale deals, private trades, scams, debt collections, laundering attempts, or unrelated arrangements, CashXAgent Service bears no responsibility for resulting disputes, reversals, losses, freezes, or claims.
Only messages published or sent through officially controlled CashXAgent Service channels are valid.
We are not responsible for losses caused by impersonators, fake pages, fake agents, cloned numbers, unofficial accounts, or unauthorized persons claiming association with our brand.
All fees, commissions, rates, pricing, and quoted values are subject to change until the transaction is confirmed by us.
Payments may be refused, delayed, held for review, returned, or cancelled where operational, pricing, security, compliance, or risk concerns arise.
Once the requested service has been successfully completed, payments are generally final.
If a customer sends an incorrect amount, duplicate payment, payment without reference, or payment outside instructions, reconciliation may be required before any correction, refund, or adjustment is considered.
Administrative review times may apply.
Customers using CDM deposits, online transfers, or bank transfers must correctly include their Game ID, username, or requested payment reference exactly as instructed by CashXAgent Service.
Failure to include the required reference information may result in processing delays, inability to identify the payment, or rejection of the transaction.
For online transfers or standard bank transfers made without the required reference:
Customers are fully responsible for ensuring all payment instructions and reference details are entered correctly before completing any transaction.
Customers are solely responsible for providing accurate details including:
CashXAgent Service accepts no responsibility for failed, delayed, misdirected, rejected, or lost withdrawals where the customer has provided incorrect, incomplete, outdated, or inaccurate details.
We aim to process requests promptly. However, all time estimates are approximate only and are never guarantees.
Delays may occur due to:
We do not guarantee acceptance, approval, deposit success, withdrawal success, account status, account survival, uninterrupted access, or continued availability on any third party platform.
Final decisions remain solely with the relevant third party provider.
All transactions processed by CashXAgent Service are final.
CashXAgent Service maintains a strict no refund policy once a transaction has been processed or completed.
Customers are fully responsible for providing correct payment details, Game IDs, usernames, account information, and withdrawal details before confirming any transaction.
For unidentified online transfers made without the required payment reference, funds may only be returned to the original sending bank account after deducting applicable bank and processing charges.
CDM deposits made without the required Game ID or payment reference may not be refundable or recoverable.
We may request identity verification, payment proof, ownership confirmation, source of funds clarification, or additional evidence before processing any transaction.
We may delay, reject, suspend, or permanently refuse service where we reasonably suspect:
Customers agree not to file false, dishonest, or unjustified disputes, reversals, or chargebacks after receiving service.
Where this occurs, we reserve the right to recover losses, retain records, suspend future access, and report relevant information to banks, payment providers, or authorities.
We reserve the right to refuse or discontinue service to any person who is abusive, threatening, deceptive, harassing, manipulative, or repeatedly unreasonable in communications.
Screenshots alone may not be treated as conclusive proof of payment, receipt, account balance, or transaction completion.
We may rely on internal logs, bank confirmations, timestamps, communication records, and provider data when reviewing disputes.
CashXAgent Service does not provide gambling advice, investment advice, profit guarantees, or outcome predictions.
All betting activity, wins, losses, restrictions, suspensions, and decisions made on third party platforms are solely the responsibility of the customer.
Customers acknowledge that gambling and betting activities involve financial risk, and CashXAgent Service bears no responsibility for any betting related losses or account outcomes.
To the maximum extent permitted by law, CashXAgent Service shall not be liable for:
Where liability is legally established, our maximum total liability shall not exceed the direct service fee paid for the specific disputed transaction.
We may retain transaction logs, receipts, communications, device or account indicators, and operational records for security, support, dispute resolution, and compliance purposes.
We may cooperate with banks, payment providers, regulators, or law enforcement where legally required or reasonably necessary.
Customer information will be handled with reasonable care for service delivery, fraud prevention, support, dispute resolution, and legal compliance.
No electronic platform is fully secure, and we do not guarantee absolute security of communications or third party systems.
During holidays, maintenance, heavy traffic, emergencies, outages, or unforeseen events, response and processing times may be delayed.
We are not responsible for failure, delay, or interruption caused by events beyond our reasonable control including system outages, bank downtime, telecom failure, cyber incidents, natural disasters, civil unrest, strikes, regulatory actions, or emergencies.
We may update these Terms and Conditions at any time.
Continued use of our services after any update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Sri Lanka.
Any dispute arising under these Terms shall be subject to the jurisdiction of the courts of Sri Lanka.
CashXAgent Service
By using CashXAgent services you confirm you have read and fully accepted all 29 sections of these Terms & Conditions.
Return to Home